Please click on the quick links below...

Section 1.
Hire and Reward Policies and Terms and Conditions. (Airport Transfers)
Click on links below to go to section required...

• Our 'Trust Policy'. (Paying your driver in cash) THIS OPTION IS AVAILABLE TO ALL UK RESIDENTS & OUR REGULAR CLIENTS ONLY!
• Paying by Credit Cards (Deposit or Full Balance) THIS OPTION IS AVAILABLE TO ALL CLIENTS. Compulsory to first time clients and travel agents.
• Our policies with regards to clients with disabilities.
• Online Reduced Prices/special offers.
• What's included with our Airport Meet and Greet services.
• What's included with our Cruise Ship Meet and Greet services.
• What's included with our Transportation to the Airport service.
• What's not included (with our Hire & Reward Services)
• Terms of Booking (for Transfer & Hire & Reward)
• Conditions of Travel (for Transfers & all Hire & Reward Bookings)
• Lost Property (for Transfers & all Hire & Reward Bookings)
• FREE Baby Seats Offer

Section 2.
Website Policies and Terms and Conditions.
Click on links below to go to section required...

• Terms and Conditions of Shopping Links.(Including Flights)
• Terms and Conditions of Using Hotel Links
• Privacy Policy
• Complaints Procedure
• Linking to us and Link Swaps
• Copyrights statement
• Terms of Purchasing Giftware

---

1. We accept the following Credit Cards....
   AMERICAN EXPRESS - MASTERCARD - VISA - VISA/ELECTRON - JCB
   
2. We now accept the following Debit Cards...
   SWITCH - SOLO - ELECTRON - MAESTRO
   
3. We do not accept Diners Card.
   
4. All payments are made in £UK Sterling. (Overseas credit card issuers will give you the current exchange rates. These rates are normally better than cash exchange rates).
   
5. We still offer you our website discount when accepting Credit/Debit Cards.
   
6. You must supply a valid telephone number to pay by credit card - we will attempt ring back on three occasions only, after which you will have to call us to get booking confirmed.
   
7. You should enter in the time band that you are in on the booking form. This allows us to call you during office hours in your time zone.
   
8. A non-refundable £5 Booking Fee is levied on each credit card transaction. (This added after your online discount, if you use our online booking form)
   
9. The Booking Fee is applicable per transaction not per journey if all are booked at the same time.
   If you pay for each journey on separate occasions at separate times, each individual transaction will attract the transaction fee. (Pay all Journeys together and pay one Booking Fee!)
   
10. You must pay your full balance on booking, this guarantees your booking and reserves your driver.
11. Note: You cannot pay any of our drivers directly by credit card. Drivers accept £UK pounds cash only
    

CafePress Terms & Conditions links...
Satisfaction Guarantee - View return and exchange policy - Payment Options - Shipping Information - Order by Phone or Mail

Finally, we want you to find our site interesting invaluable and exciting. If something is not up to the standard that you have
come to expect from the KGC Group please let us know. We will try to resolve the problem if we can.

 

 

Back to the Top

This is a user agreement between us, the KGC Group(we) and you, the user.(You)
Supplier refers to Individual Hotels.

1. Before purchasing from any supplier we strongly suggest that you read and print out the suppliers Terms and Conditions.
2. The contract governing the purchase of any goods from our links will also contain the terms and conditions of the supplier and/or Hotel.
3. Refund policies are set out by the individual Hotels. We accept no liability for refunds or purchases.
4. Contracts are strictly between you and any Hotel supplier.
5. We will not enter or be involved in any discrepancy between you and any supplier.
6. We reserve to withdraw any link to any website. If you need to return to a certain website we strongly suggest you save it in your favorites file in your browser. If we do cut links with a supplier, will endeavor to find their address or webpage for you, if asked - but this is without our recommendation.
7. Because the contract for any purchased product is between you and the supplier, any queries should be directed/addressed to them. You will find the details of the supplier on the suppliers website, together with their contact details and name and address. We will not enter into correspondence with you or the supplier regarding any issue.
8. Although we only choose well known supplier's, we cannot accept any liability if a supplier ceases trading during any transaction. We try to keep our links up to date but this is not always possible.
9. Any offers mentioned on our pages must be checked by you on suppliers site before purchase/s. Offers mentioned are subject to change by our suppliers without notice being given to us, and therefore we will not/cannot guarantee any offer.
10. We do our best to correct amend error and omissions as quickly as practicable after being notified of them. However because of the nature of the Internet and technologies concerned there may be obvious errors. For example this may result in a price error or offer discrepancy or an item not being displayed properly or incorrectly. In this case we reserve the right to dissolve any contract that may have occurred, between us and you, by law. This is without liability to you.
11. Your statutory rights are unaffected.
12. This said, if you have any complaints about a supplier found through a link on our site - please contact

Finally, we want you to find our site interesting, invaluable and exciting.
If something is not up to the standard that you have come to expect from the KGC Group please let us know.
We will try to resolve the problem if we can.

 

---

Our Meet & Greet fares:
Cash & Credit Card Paid Journey Customers only.
(Account clients are bound by your account terms and conditions).

Our Meet & Greet fares:
Cash & Credit Card Paid Journey Customers only.
(Account clients are bound by your account terms and conditions).

OUR CRUISE SHIP & PORT MEET & GREET FARES INCLUDE...

• Late arrivals.
  We do not charge from scheduled arrival if delayed. We re-schedule your driver completely free of charge provided that your ship was delayed or cancelled due to circumstances beyond your control. (Be aware that some companies will charge for delays etc.)
• Collection from the specified Cruise or Port.
  including...
  1. Being met inside the Arrivals Lounge or on dockside at the port.
  2. Assistance with your Luggage.
  3. Escort to awaiting vehicle.
• All Drivers waiting time is included.
  We include totally free waiting time from actual embarkation time.
  
• Any Car parking fees.
  
• Being taken safely, and as swiftly as possible, to your destination.
  All our drivers come from a customer service background and are hand picked.
• Complete Fare, tolls, congestion charges and taxes.
  NOTE: 1. Our drivers may take different routes to you, this is why we have set fares.
  NOTE: 2. You will never pay more than the fare quoted except when there is waiting time.
  (see ''What's no included...'') or you specify/change the booked journey or the drivers chosen route.
  
  
* Cruise & Port meeting points are always dockside and will be pointed out by ship crew. If in doubt ask at the Port Information Desk when you arrive.
* Drivers are told to be at the port approx 30mins after you are scheduled to disembark.
* Another pickup point may be agreed if the driver can contact you by mobile phone at the airport. Sometimes this can make a pickup quicker - but this cannot be arranged in advance, by us.
* You must tell us if you have no luggage so we can tell the driver you may arrive at the Meeting point earlier.

---

• Being collected from your specified address.
  Drivers will never just 'Hoot' outside, but will come to your door.
• Being escorted to the waiting vehicle.
  Drivers will help carry your luggage to the vehicle.
  You will be assisted as necessary to your vehicle.
• Loading of your luggage into the vehicle.
  Just relax - let us take the strain!
• Being taken directly to the Departures Building at the airport.
  You will be driven to the entrance to the Airport Departures Terminal.
• Unloading of your luggage to a trolley.(When available at airport).
  If you require a Porter, your driver will attempt to find you one.
• Sensible directions to your departures gate.
  Our drivers will point you in the right direction.
  If you are still unsure, he will find someone to assist you to the gate
  

Back to the Top

---

 

Back to the Top

---

Lost property.
0208 275 7999

Unbelievable as it may seem, people seem to leave all sorts of things in our vehicle. We've have found mobile phones, bags, coats, gloves, the odd umbrella, sweets, wallets and handbags. Please make sure you take care with your baggage, our drivers do normally try to check that all things have been take but sometimes they can be missed until later. In line with Public Carriage Office Recommendations we keep a record of all lost property found in our vehicles. If you have lost anything in one of our vehicles please ring our office as soon as possible and we will attempt to find the item. We are not responsible for the cost of any returning of lost property, and will only keep items for six months from date of discovery. Items not claimed within six months will be sold and proceeds will be given to a local children's charity. We will not be responsible for any dropped cash in our vehicles, but if client is identified it will be returned.

LondonAirConnections.com™ reserves the right to amend/cancel these terms at any time.
No responsibility is held for customers' property or belongings.
(Other than those mentioned in the insurance policies held by the individual drivers.)
All terms and conditions are subject to relevant laws applicable in England & Wales and every effort is made to keep within those laws by us.

 

 

Back to the Top

---

Our prices do not include:
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

• More than one (1) destination.
  I.e., multi-drop offs/pick ups.
• Change of booking specification once journey is booked.
  We charge extra per mile on deviations.
• Waiting time.(After that included in Airport Greet Service)..
  We charge £6 per 30mins waiting after initial waiting period.
• Stopping for refreshments, shopping, picking up friends etc.
  You can book these stops in advance.
• Sight seeing.
  You can book sightseeing with us in advance if you wish.
• Deviations from the drivers chosen route.
  Any deviations requested by clients, will be charged by the current mileage rate.
• Customer-preferred routes.
  Our drivers always listen to customer requests.
  You will be charged by the current mileage rate, if you insist on a preferred route.
• Ownership of vehicle or contents therein.
  Any items in the vehicle that are not your property must be handed to the driver immediately. Failure to do so constitutes theft and action will be taken accordingly.
• Gratuities for the Driver.
  Normally 10-15% in the UK, only if deserved!
  Please note that the full gratuity goes to the driver.

Back to the Top

---

Disability Policy:

1. At present although we have no special disability cars or equipment, we want help to remove the barriers that prevent people from traveling.
2. We are always happy to help clients with disabilities.
3. All our drivers are always helpful and we closely keep to the recommendations set by the Public Carriage Office and other relevant organization.
4. If you have a wheelchair please tell the operator and we will make sure we have room for it in the car.
5. If you have any special requirements please ask as we will always try to help.
6. We allow Guide Dogs in most of our vehicles.
7. We will supply a car large enough to accommodate a folded wheel chair, at no extra charge although passenger will have to be able to travel in normal vehicle compartment. (See note above regarding no special vehicles/normal amount of luggage only).
8. All our drivers are friendly and willing to help - you only have to ask!

Transport for London states... "There is clearly much that can and needs to be done to remove the barriers that prevent people from traveling. It is vital that all elements of a journey are properly provided with easy door to door access, so that disabled people are able to enjoy the same opportunities to travel as everyone else." The KGC Group agree with this statement and makes every effort to accommodate any client. If you have a special need or arrangement that is required, just let us know. There is a section on our booking form, or you can telephone or Email us with details. All our drivers are friendly and willing to help - you only have to ask!

(Prior notice is required only so that we may send a driver with the ability to help you.)

Back to the Top

---

Terms of Booking.
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

Remember we live on recommendations and do not advertise - we need your custom and loyalty to exist. These terms are for your and our protection.

Back to the Top

---

Conditions of Travel.
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

1. Baby seats for children between 6 - 24 months can be arranged for a small fee. Any person is included as one of the four seats available in each car.
2. You may prefer to use your own car seat. We can store your seat between journeys, there is no charge for this extra service. See Services Page.
3. Drivers are instructed not to allow anyone transportation if they are drunk, abusive or unfit to travel. (Any Deposits paid will not be returned in these circumstances.)
4. Suitcases will be placed in luggage compartments and not placed on seats.
5. Saloon cars will take a maximum 4 people with 3 small/medium suitcases.
6. Estate cars will take a maximum 4 people with 4 large suitcases plus hand luggage.
   Most of our vehicles are non-smoking but cars you can smoke in can be requested.
7. Food and alcohol may not be consumed in any of our cars.
8. Airport pickup points are at the customer information counters, unless specified otherwise by L.A.C™
9. L.A.C™ will check flight times and will adjust pickup times accordingly (at no extra charge).
10. Customers are responsible for journey times and are expected to book pickups with time to spare. Although we will be happy to advise on times and every attempt will be made to arrive at airports or your destination on time - L.A.C™ will take no responsibility for this. We can not guarantee driving times between pick up and drop-off points.
11. We are strictly a 'Meet & Greet' service, please do not ask LondonAirConnections™ drivers for local journeys.
12. No responsibility is held for customers' property or belongings (Other than those mentioned in the insurance policies held by the individual drivers.)
13. Any items in the vehicle that are not your property must be handed to the driver immediately. Failure to do so constitutes theft and action will be taken accordingly.

Back to the Top

---

Privacy Statement

Back to the Top

---

Online Price Reductions:
Cash & Credit Card Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

Our online prices are lower than our list prices. That means when you book online you get a great reduced price, often as much as £5.00 less per journey than list price. We offer these reduced prices on the following terms...

Back to the Top

---

Trust Policy - (UK CLIENTS ONLY).
Cash Paid Journey Customers only.
(Account client are bound by terms and conditions sent when account was set up).

If you miss your flight please phone us immediately to let us know so we can rearrange a pick up time.
(There is no extra charge for this. (Unless you fail to warn us by at least one(1) hour before scheduled arrival time.)
If you do not see your driver immediately - don't panic, he is there. Go to the Airport Information Desk and ask for 'the LondonAirConnections driver'.
If you still don't see him - phone the number below from any phone and we will get him to you.
Don't leave the airport without contacting us, as you will still be liable for the fare!

Emergency Number: 07967 885 221

Note: - In Ten years 24 passengers have failed to abide by our trust policy! -
- Please don't spoil this 'trust' system as it works and keeps prices low. -
- Our prices are kept to a minimum by working with our clients. -

Our Trust Policy is extended as an offer which we reserve the right to withhold at any time, and for any reason whatsoever
Our Trust Policy may be withdrawn at any time with no obligation to give notice.

Back to the Top

---

Complaints
0208 275 7999

Although every effort is made to work within customer specification,
LondonAirConnections™ take no responsibility for customers' financial loss for whatever reason.

Back to the Top

---

Shopping (Links & Portals)
Terms & Conditions.

This is a user agreement between us, the KGC Group(we) and you, the user.(You)

1. KGC Group acts only as an introductory agent for all links in our shopping pages.
2. We accept no responsibility for any financial loss, whilst using these links, for any reason.
3. Before purchasing from any supplier we strongly suggest that you read and print out the suppliers Terms and Conditions.
4. The contract governing the purchase of any goods from these links will also contain the terms and conditions of the supplier.
5. Refund policies are set out by the individual suppliers. We accept no liability for refunds or purchases.
6. Contracts are strictly between you and the supplier.
7. We will not enter or be involved in any discrepancy between you and the supplier.
8. We reserve to withdraw any link to any website. If you need to return to a certain website we strongly suggest you save it in your favourite's file in your browser. If we do cut links with a supplier, will endeavor to find the page for you if asked - but this is without our recommendation.
9. Any products sold by our partners are offers by them and not by us, the KGC Group.
10. Your statutory rights are unaffected.
11. In using these page you agree to the terms and conditions set out by us.
12. Because the contract for any purchased product is between you and the supplier, any queries should be directed/addressed to them. You will find the details of the supplier on the suppliers website, together with their contact details and name and address. We will not enter into correspondence with you or the supplier regarding any issue.(Except a serious complaint from you regarding a service in total, that bring our name into disrepute).
13. This said, if you have any complaints about a supplier found through a link on our site - please contact
14. Although we only choose well known UK high street stores, we cannot accept any liability if a supplier ceases trading during any transaction. We try to keep our links up to date but this is not always possible.
15. Any offers mentioned on our pages must be checked by you on suppliers site before purchase/s. Offers mentioned are subject to change by our suppliers without notice being given to us, and therefore we will not/cannot guarantee any offer.
16. We do our best to correct amend error and omissions as quickly as practicable after being notified of them. However because of the nature of the Internet and technologies concerned there may be obvious errors. For example this may result in a price error or offer discrepancy or an item not being displayed properly or incorrectly. In this case we reserve the right to dissolve any contract that may have occurred, between us and you, by law. This is without liability to you.
17. Finally we want you to find our site interesting invaluable and exciting. If something is not up to the standard that you have come to expect from the KGC Group please let us know. We will try to resolve the problem if we can.

Back to the Top

---

^{Website Link swaps.
Before you send us loads of e-mail's please read the following...}

1. If you have any all British 'Hire & Reward' (Minicab, Chauffeur and Taxi) sites listed on your site, they must be registered and/or licensed with their relevant Councils. (or with the P.C.O. for London Boroughs) 
2. You must also confirm that none of the pages on your site could cause offense to any viewer? If so we would not want to be listed on any page containing these sites. This would be checked from time to time.  

We would strongly suggest that you check 'Hire & reward' Licenses anyway anyway for the safety of your website visitors.
If you do not agree to the above conditions, we would not agree to be listed on your pages.

London 'Minicabs' 'Chauffeurs' and any 'Hire & Reward' services have been Licensed since November 22nd 2001. Any company/person offering these services without this license is now illegal and therefore not insured and probably unsafe! Follow and check this website for London Hire & Reward Companies listed. Click HERE License No 00891

 

If you wish to contact us or exchange banner links with us please e-mail

---

Copyright Policy and Guidelines

The Copyright Act of 1976 provides protection to "original works of authorship." Protection is extended to the holders of copyright for literary works, musical works, dramatic works, pantomimes and choreographic works, pictorial and graphic works, sculptural works, motion pictures and other audiovisual works, sound recordings, and architectural works. This protection applies equally to published and unpublished works. The holders of copyright possess the exclusive right to authorized reproduction of, distribution of copies or phone records of, public performance of, public display of, and preparation of derivative works based on copyrighted works. It is illegal to violate the rights of copyright holders or to direct others to do so. The penalties for violation can be severe. We reserve the rights for all KGC Group & LondonAirConnections webpages and they are protected by this copyright.

Copyright is Secured Automatically upon Creation.

The way in which copyright protection is secured is frequently misunderstood. No publication or registration or other action in the Copyright Office is required to secure copyright. Copyright protects "original works of authorship" that are fixed in a tangible form of expression. The fixation need not be directly perceptible so long as it may be communicated with the aid of a machine or device.

Published works are also eligible for copyright protection in the United States

On the date of first publication, one or more of the authors is a national of a treaty party,* The work is first published in a foreign nation that, on the date of first publication, is a treaty party.

* A treaty party is a country or intergovernmental organization other than the United States that is a party to an international agreement.

Back to the Top

Terms & Conditions are legally binding within UK and EEC.
Remember: Whilst traveling within UK & Europe you are also subject to UK & EEC laws.
Although every effort is made to keep these pages up to date this is not always possible and
we reserve the right to withdraw or amend them without any notice.
(This excludes prices which are always current)